Micro Environment Introduction Micro environment factors, are factors close to a business that have a direct impact on its business operations and success. Before deciding corporate strategy businesses should carry out a full analysis of their micro environment.
Micro Environment of Business: Most important factors of micro environment of business are as follows: The micro environment of the organisation consists of those elements which are controllable by the management. Normally the micro environment does not affect all the companies in an industry in the same way, because the size, capacity, capability and strategies are different.
For example, the raw material suppliers are giving more concessions to large sized companies. However, they may not give the same concessions to small companies. Like the same, the competitors do not mind about the rival company if it is compared to the small, but he will be very Qantas microenvironment conscious if the rival him is large.
Sometimes micro environment of the various firms in an industry is almost the same. In such a case, response of these firms to their micro environment may differ as each firm will attempt to achieve a higher success level. The general micro environment factors are discussed below. The Qantas microenvironment environment consists of certain basic things which every firm has to take note of.
No company, howsoever large it may be, enjoys monopoly. In the original business world a company encounters various forms of competition. This type of competition is called brand competition. It is found in all durable product markets.
The consumer wants to purchase a two-wheeler, the next question in his mind is with gear or without gear, cc or more than that, self starter or kick starter, etc. Philip Kotler is of the opinion that the best way for a company to grasp the full range of its competition is to take the viewpoint of a buyer.
What does a buyer thinks about that which eventually leads to purchasing something? So, tracing of the consumer mind set will help to retain the market share for all the firms. It now thinks more in terms of profitable sale rather than more sales volume for its sake. Today marketing of a firm begins and also ends with the customers.
Now a days, a business firm to be successful, must find customers for its products. This is the reason the customers thus constitute the most important element in the micro environment of business. Products sales depend mainly on the degree of consumer satisfaction.
In fact, this is a reason that gives more importance to customer satisfaction surveys.
Normally the customers are not in a same group, they are individuals, business enterprises, institutions and government. Regarding the suppliers, the organisation can think of availing the required material or labour according to its manufacturing programme.
It can adopt such a purchase policy which gives bargaining power to the organisation. This equation is based on the industry conditions and the extent to which each of them is dependent on the other. Suppliers are either individuals or business houses.
They combined together; provide resources that are needed by the company. Now the company necessarily should go for developing specifications, searching for potential suppliers, identifying and analysing the suppliers and thereafter choose those suppliers who offer best mix of quality, delivery reliability, credit, warranties and obviously low cost.
In recent trends companies can lower their supply cost and increase their product quality. The company has a duty to satisfy the people at large along with competitors and the consumers.
It is an exercise which has a larger impact on the well-being of the company for tomorrow s stay and growth. Create goodwill among public, help to get a favourable response for a company.
Kotler in this regard has viewed that. Their overall success will be affected by how other publics in the society view their activity.4.
How would Qantas position itself differently for its consumer and business markets? How could Qantas use marketing research and marketing intelligence to assist it to undertake marketing planning and implement marketing strategy for each of these two markets?.
5. Marketing: A Case Study On Qantas Airline Questions: 1.
Consider the basic tools for conducting a marketing audit, Thinking specifically of the airline market, what are the most important factors in Qantas microenvironment? Briefly describe them and explain the reasons for their importance. Most important factors of micro environment of business are as follows: 1.
competitors, 2. customers, 3. suppliers, 4. public, 5. marketing intermediaries, 6. workers and their union! The micro environment of the organisation consists of those elements which are controllable by the management.
Most important factors of micro environment of business are as follows: 1. competitors, 2.
customers, 3. suppliers, 4. public, 5. marketing intermediaries, 6. workers and their union! The micro environment of the organisation consists of those elements which are controllable by the management.
Qantas Points are offered under the applicable partner's terms and conditions and earning thresholds may apply.
Click through to each partner's page to see full information, earn rates and conditions. Qantas airline is one of the recognised brands in Australian.
In fact at once it used to have monopoly in Australian market. While coming to the global scenario,Qantas is not able to create high brand value in Asian and South American market/5(14K).